Cancel your subscription

You can cancel at any time from Subscription & Billing. Your plan stays active until the end of the period you have already paid for, then your account moves to Free.

How to cancel

1. Log in and open Subscription & Billing.
2. Select Cancel subscription.
3. When asked "Are you sure you want to cancel?", select Yes, cancel subscription.

You will see a message that your subscription will remain active until the end of your billing period. The status badge changes from Active to Cancelling.

What happens after the period ends

• You move to the Free plan: 1 saved search with the top 5 new matches in each email.
• Extra saved searches are paused, not deleted.
• CSV and Excel export stops, as does Pro-only delivery to Zapier, webhooks, Slack and Teams.
• Your account, searches and history stay.

If you change your mind

You can subscribe again at any time from the same page. Your paused searches start again.

Cancelling the API, or deleting your account

API subscriptions are separate. See API plans. To delete your whole account, use the delete option on your Account page. It asks for your password and cancels any active subscription immediately.

Problems cancelling

If the button shows an error, try again in a moment, or use Manage billing. Otherwise contact us and we will do it for you. See Contact support.